Ground Handler

Ground handlers may encounter smuggled wildlife hidden within air cargo and passenger baggage. ROUTES training materials were developed alongside industry experts to help ground handlers identify red flags and safely handle instances of wildlife trafficking.

Ground handler e-learning course

This digital course focuses on how ground handlers can help identify illegal wildlife trafficking and what to do if wildlife is discovered. (Duration: ~30 minutes)

Staff can complete the course free-of-charge online by following the link below. 

The course is available in five languages: Chinese, English, French, Portuguese and Spanish; all translations can be accessed through the link below.

Click here to begin the e-learning course.

Ground handler presentation module

The digital course is also available as a PowerPoint presentation deck for in-person training. Detailed notes, talking points, and case studies are provided within the slide notes to guide training staff while delivering the presentation.

A PDF sample of the module is available for download along with Spanish, French, and Mandarin translations.

Ground handler screener toolbox talks

A toolbox talk is a short informal group discussion that focuses on a particular issue. ROUTES has developed a set of toolbox talks for ground handlers to discuss wildlife trafficking together. This set contains four talks designed to be given separately (i.e. once per month/quarter):

  1. Wildlife hidden in cargo
  2. Wildlife hidden in baggage
  3. Wildlife trafficking: use your senses
  4. Wildlife trafficking: staying safe

Each talk should only last a few minutes. A PDF version is available for download below. 

application/pdf ROUTES ground handler toolbox talk.pdf — 537 KB