Cargo Acceptance

Cargo acceptance staff may encounter smuggled wildlife hidden within air cargo and freight. ROUTES training materials were developed alongside industry experts to help cargo personnel identify red flags and safely handle instances of wildlife trafficking.

Cargo acceptance e-learning course

This digital course focuses on how cargo acceptance staff can help identify illegal wildlife trafficking and what to do if wildlife is discovered. (Duration: ~30 minutes)

Staff can complete the course free-of-charge online by following the link below. 

The course is available in five languages: Chinese, English, French, Portuguese and Spanish; all translations can be accessed through the link below.

Click here to begin the e-learning course.

Cargo acceptance presentation module

The digital course is also available as a PowerPoint presentation deck for in-person training. Detailed notes, talking points, and case studies are provided within the slide notes to guide training staff while delivering the presentation.

A PDF sample of the module is available for download along with Spanish, French, and Mandarin translations. 

Cargo acceptance toolbox talks

A toolbox talk is a short informal group discussion that focuses on a particular issue. ROUTES has developed a set of toolbox talks for cargo acceptance staff to discuss wildlife trafficking together. This set contains four talks designed to be given separately (i.e. once per month/quarter):

  1. Wildlife hidden in cargo
  2. Shipment containing wildlife
  3. Unclear documents
  4. Wildlife trafficking: staying safe

Each talk should only last a few minutes. A PDF version is available for download below. 

application/pdf ROUTES cargo acceptance toolbox talk.pdf — 684 KB