Cabin Crew

Cabin crew staff may encounter smuggled wildlife hidden within passenger clothing or in carry-on baggage. ROUTES training materials were developed alongside industry experts to help cabin crew identify suspicious behavior and safely handle instances of wildlife trafficking.

Cabin crew e-learning course

This digital course focuses on how cabin crew can help to combat illegal wildlife trafficking in the cabin and what to do in-flight if wildlife is discovered. (Duration: ~30 minutes)

Staff can complete the course free-of-charge online by following the link below. Please contact ROUTES for the course files to include the digital course in your learning management system platforms or to add your company logos and branding to the course. 

Click here to begin the e-learning course


Cabin crew presentation module

The digital course is also available as a PowerPoint presentation deck for in-person training. Detailed notes, talking points, and case studies are provided within the slide notes to guide training staff while delivering the presentation.

A PDF sample of the module is available for download along with SpanishFrench, and Mandarin translations. Please contact ROUTES to request the full PowerPoint presentation.


Cabin crew toolbox talks

A toolbox talk is a short informal group discussion that focuses on a particular issue. ROUTES has developed a set of toolbox talks for cabin crew to discuss wildlife trafficking together. This set contains four talks designed to be given separately (i.e. once per month/quarter):

  1. Wildlife hidden under passenger clothing
  2. Wildlife hidden in carry-on baggage
  3. Wildlife trafficking: what to look for
  4. Safe handling of escaped animals in the cabin

Each talk should only last a few minutes. A PDF version is available for download below. 

application/pdf ROUTES cabin crew toolbox talk.pdf — 851 KB